FleXtel Price List
FleXtel Number Tariff
For both Personal and Business FleXtel Numbers, the cost of ownership is as follows:Number Quality |
Selection* |
Connection* |
Monthly Service Fee* |
| Economy | Free | £0 | £0 |
| Silver | £10-£99 | £0 | £0 |
| Gold | £100-£999 | £0 | £0 |
| Diamond | £1000+ | £0 | £0 |
Service‡ |
Call Diversion*? |
FNP? |
DND? |
Voicemail? |
Faxmail? |
Conference? |
Personal Numbers |
||||||
| 070 | Free | Free | Free | Free | Free | Free |
Business Numbers |
||||||
| 0871 | Free | Free | Free | Free | Free | Free |
| 0870 | Free | Free | Free | Free | Free | Free |
| 0844 | Free | Free | Free | Free | Free | Free |
| *0845 | subject to contract* | Free | Free | Free | Free | Free |
* All prices are inclusive of VAT.
For 0845 these prices subject to contract, please contact us for more information.
For more details see our Terms & Conditions of Service.
‡ For differences between Personal and Business numbers and their routing capabilities,
please see our Which Service Do I Need? page.
Cost of Calling FleXtel numbers
FleXtel does not charge for calls to your FleXtel numbers, except for the 0845 service and subject to a volume discount contract.BT Call Charges
Callers to your FleXtel numbers are billed by their mobile or fixed line provider (e.g. Vodafone, Orange, BT, C&W, etc.) as published in their retail tariff. The retail price charged by BT depends on whether the line is business or residential and which calling plan your caller selected. Ofcom has now deregulated BT's retail pricing and, since that time, BT's tariff has become increasing complex. So it's no longer possible for us to give meaningful guidance on the cost of calling FleXtel services.
For details please see the BT web site. You may also wish to see the 32 page BT's Residential Price List and for 0871 and 070 pricing you will need to also review the 56 page BT's Residential and Business special number call price list.
Mobile & Other Fixed Call Charges
We believe calls to our services, from mobile and other fixed phones, should be charged about the same as BT fixed line rates. If you are being charged more than double BT's charge, you may wish to complain to your service provider. If you are still not satisfied with your service provider's response, please check the Ofcom website for what to do next.
For more information on what FleXtel are doing to get this very complex area simplified,
please see our "Working with Ofcom" page.